FAQs

Q1: What makes Jenoss different from other wallet brands?

A: We don’t chase trends — we craft lasting value. Jenoss blends heritage leathercraft with patent-pending innovation to create wallets that feel timeless, work flawlessly, and age beautifully.

Q2: What kind of leather do you use?

A: Only the best. We use Italian Full-Grain Top Grade leather, vegetable-tanned by LWG Silver-rated tanneries for durability, sustainability, and natural character that deepens over time.

Q3: What’s special about your cardholder design?

A: Our patent-pending cardholder took over 300 days to develop. It features a smooth pop-up mechanism, anti-fall locking, and an emergency release hole — tested 30,000+ times for long-term reliability.

Q4: Can I track my wallet if I lose it?

A: Yes. Jenoss wallets are tracking-ready, fully compatible with Apple Find My (via our Eclipse Pro, Tracker Card or AirTag slot) — so you always know where your wallet is, even when it’s out of sight.

Q5: Does it protect against digital theft?

A: Absolutely. Eclipse includes built-in RFID-blocking to keep your cards secure from unauthorized scans.

Q6: What if I don’t like it?

A: No problem. You’re covered by our 100-day risk-free return policy and lifetime craftsmanship warranty.